Frequently Asked Questions


These are the questions we compliled from our prospects. If you do not see the question or answer that you have in mine, please ask us directly (contact us)

 
No. You need to integrate with QuickBooks for the most part. Although there are CAS Suite modules like Payroll that can function independently of QuickBooks, your main lists and journals have to be retrieved from QuickBooks to give you a complete ecosystem experience. Therefore we advise you to get QuickBooks first. Opportunely, we at CAS-BIZ Technology are authorized to implement and support QuickBooks so you do not need to look any further. Contact us to obtain your QuickBooks.

CAS Suite will conveniently integrate with all versions of QuickBooks Desktop ranging from Pro to Premier to Enterprise. Just be sure to have the system requirements.

Any decent PC with reasonable capacity and resources will do. But the most ideal environment is as below:

  • Operating System: Windows 8.1 and above
  • Central Processing Unit (CPU): 2 GHz minimum
  • Random Access Memory (RAM): 2 GB minimum
  • Hard Disk Space (HDD): 1 GB minimum

Anything worth doing is worth doing properly. Fortunately, we at CAS-BIZ Technology are certified and authorized by Intuit to license and support QuickBooks in Cambodia. If your QB license is not original, we can help to switch to genuine QuickBooks and get you started with without losing your data.

Our 30-day trial version can be sourced through the CAS Suite support department. Please fill the form to request for the trial version or schedule a demo during which the temporary version shall be implemented and demonstrated to you.

CAS Suite synchronizes only with your currently opened company file on QuickBooks. If you have more than one company file, open the one you desire to retrieve information, before you run the CAS Suite Application.

In a nutshell, CAS Suite completes and enhances your business accounting software experience within the Cambodian business environment. The main objective is to fill the blank spaces for what your regular accounting application does not deliver. For example, printing your forms/invoices in over 70 formats which support khmer language, showing amounts in Cambodian riel and adhering to the standards set by local authorities when it comes to tax report submission. Please click here for more on CAS Suite features.

This scenario is unlikely, as we have covered all industries in our quest to satisfy all types of businesses. However, we also offer custom form and report design service by which your specific idea and requirements are converted to reality, to preview and print your forms and reports exactly the way you want. Please contact us for details

The number of CAS Suite users can be in correspondence with your number of QuickBooks users. However, this number ideally ranges from one to five. The more the number of users, the more you save. Please see Plan and Pricing for details.

It is advisable to renew your license at least one month before expiry. If in the event you fail to do so, do not worry your data will remain safe and modification features relating to your data will once again be available after your renew your subscription or make another subscription.

NO. Fortunately, CAS Suite has backup and restore functions which do not only save your company data but also your CAS Suite settings. This means even in worse case scenarios you do not lose your work, let alone for a simple update. Additionally, you don’t have to handle any software updates by yourself. There is a CAS Suite team of experts to do that for you quickly and safely while you focus on your core business.
Yes. QuickBooks Hosting Service by CAS-BIZ Technology affords you the option to add CAS Suite license and access your business software ecosystem anytime anywhere. This convenience takes away the need to be physically present in your office location just to access and operate your business accounting. Please see QuickBooks Hosting service by CAS-BIZ Technology, for details.

Currently, you cannot. Due to safety and security concerns, your CAS Suite can complement your Hosted QuickBooks if only it is hosted by us. This is because we take full responsibility for providing the uninterrupted service, and therefore can fully ensure the availability and accessibility of both your QuickBooks and CAS Suite.

Yes. QuickBooks Hosting Service by CAS-BIZ Technology affords you the option to add CAS Suite license and access your business software ecosystem anytime anywhere. This convenience takes away the need to be physically present in your office location just to access and operate your business accounting. Please see QuickBooks Hosting service by CAS-BIZ Technology, for details.

Currently, you cannot. Due to safety and security concerns, your CAS Suite can complement your Hosted QuickBooks if only it is hosted by us. This is because we take full responsibility for providing the uninterrupted service, and therefore can fully ensure the availability and accessibility of both your QuickBooks and CAS Suite.

Upon the implementation process of CAS Suite, you will be trained by our experts on how to use CAS Suite for the best outcomes on your business. This training is basic and does not offer any certification as of now. However, for QuickBooks, there is a newly established ISE Training Center in Siem Reap that offers QuickBooks Training and Certification. Please click here for details

Ask more questions not already answered in the FAQ section